Customer Portal & Contract Management
Manage your contract conveniently online - around the clock, no waiting.
Your online customer portal
Our portal is exclusively available for self storage contracts from 1 January 2026 onwards.
View booking details
All information about your contract at a glance - location, unit size, rental period.
Manage data
Update personal data and payment information at any time.
Secure & digital
Encrypted access, no paper forms, no office visit needed.
Cancel contract

Submit cancellation online easily
Want to end your contract? Use our online form for a hassle-free cancellation - completely paperwork-free.
The cancellation notice period is 14 days to the end of the month.
Frequently asked questions about the customer portal
Short and clear answers.
Or ask your question directly below.
Who can use the online portal?
The portal is available to all customers who signed a self storage contract from 1 January 2026 onwards.
How do I log in?
Click on "Log in now" and use the credentials you received by email when booking.
What can I manage in the portal?
You can view booking details, change personal data and update your payment information.
My contract is older - what can I do?
For older contracts and certain products (basements, commercial spaces, parking), please contact us directly by email or phone.
How do I cancel my contract?
You can submit your cancellation via our online cancellation form.
The cancellation notice period is 14 days to the end of the month.
The cancellation notice period is 14 days to the end of the month.
Didn't find an answer to your question?
Our AI assistant can help you right away – or call us at 030-654 890 925.